Hotel Basel

The staff at reception were extremely helpful. Unfortunately, we did not have much time to tour. One member of staff urged us to take a specific touristic stroll along the river. We did that and were very happy with his recommendation. Our room was quiet and neat and clean. It definitely met our requirements. Valet parking was very efficient. The Brasserie attached to the hotel served very good food at reasonable (for Switzerland) prices. We wanted to stay in the old city and Hotel Basel is beautifully located for that purpose.

Our car's GPS system stopped short of Munzgasse. We had a bit of trouble in locating the hotel; but with the help of a very kind local shopkeeper, we found our way. Steps should be taken to ensure that the bathtub/shower is easy to use for older travelers. A non-slip tub and a handle to hold on to are important. The breakfast room, located in a basement, is not particularly appealing.

I stayed in the hotel just for one night. The location is quite convenient in the old city centre, not only for shopping, but also to reach congress venues. it is closely located to the tram stop at Marktplatz, within easy reach of Basel SBB train station. The staff is very polite and extremely helpful. The rooms are of normal size, very clean and tastfully furnished.

hotels in Switzerland are relative expensive in comparison with other countries

Good location for central Basel with shopping and easy access to trolley.

Wonderful location- right in the City Center. Easy walk to trams, or to numerous shops, resturants, and riverfront.

The bed was quite hard, and the pillows offered little support- they were just nothing but air. The linens were not what was expected for this nice of a hotel.

Hotel is quiet, although located in city center

Great location a few steps from the tram stop. Very good staff. Good breakfask. Nice chocolates and even (printed) bedtime stories. I'll be back.

What's not to like? Well the pillows are a bit small - could do with bigger or more.

Great location, very friendly and helpful stuff, modern rooms.

Limited options to park the car.

Location is excellent, just in front of Marketplatz.

Great location in the centre of Basel. Friendly and very helpfull staff. Free internet and unlimited City travel card made our stay pleasant.

location into the inner city area. The staff was very accommodating during the 2 day visit. The restaurant staff recommended an excellent meal. Having a tram pass from the hotel was a huge asset to enjoying the city sights.

We did not like the pillows on the bed. Too soft.

The location is excellent only 1 block from the Marketplatz which is great for exploring the old city of Basel. We had dinner if the restaurant 1 evening and the meal and service was great. We would definitely stay there again the next time we are in Basel.

No complaints whatsoever.

The location is great for walking in the city. The staff is very cordial, friendly, and extremely helpful. They are willing to do anything within their ability to make your stay successful and worry-free. Your comfort is obviously important to them

I would recommend a more inexpensive breakfast option. Most people do not eat a large quantity for breakfast, making it very expensive - even though the offerings are great and of good quality.

The hotel is nicely situated in the centre of Basel with lots of opportunities to wine and dine.

The hotel is hard to find by car without navigation as roads are blocked or one-way. Best to drive directly to the nearest parking garage at Schneidergasse, some 100 meters from the hotel.

Large rooms with all you could want int them and efficient friendly staff. We highly recommend this hotel especially as it is in the old town and close to all the sights.